Refund Policy

Refund Policy
1. Refund Issuance Policy
We greatly value your satisfaction with our services. If you are not satisfied with our service for any reason, please contact us within the first 30 days after your purchase so we can discuss the options for a refund or service exchange.

2. Refund Eligibility
To be eligible for a refund, please ensure that:

Your request is submitted within the first 30 days after the purchase.
The service has not been misused or violated any of our terms and conditions.

3. Refund Process
If you meet the refund eligibility criteria, please follow these steps:

Contact us via the email or phone number provided on our website.
Explain the issue you encountered and the reason for requesting a refund.
Our customer service team will review your request and notify you if your request is approved or denied.

4. Refund Payment
If your request is approved, we will refund your payment using the same method you used to make the payment. Refunds may take 5-10 business days to process, depending on your financial provider.

5. Important Considerations
Subscription fees and other charges related to the subscription service are non-refundable after the trial period has ended.
Refunds are not issued for services that have been misused or purchased in violation of our terms of use.

6. Contact Us
If you have further questions about our refund policy, please contact us via:

Email: support@2iptv.oline
We value your cooperation and strive to provide the best service to our users.